For using Robusta Health’s Online Shop and Products
TABLE OF CONTENT
7) Breaches of Terms and Conditions
Online Shop Purchases
11) Ordering (Order Acceptance Policy)
13) Cancellation or Changes (before and after product(s) is sent)
15) Prices & Payments (includes VAT)
16) Returns and Warranty Policy
17) Disclaimer of Warranties; Limitation of Liability
1) INTRODUCTION
Access to or the use of this website (robustahealth.com), including all the pages under the domain robustahealth.com are all governed by the Terms and Conditions set out here below. By using this website, you are accepting these Terms and Conditions in full. If you disagree with these Terms and Conditions or any part of them then you must stop using this website immediately.
The term ‘website’ used along with the terms ‘this’, or ‘our’ in the Terms and Conditions agreement here is used to refer to the website robustahealth.com and the pages under this domain unless otherwise specified.
The terms ‘we’, ‘us’, and ‘our’ will be used interchangeably here in the Terms and Conditions for this website to mean Robusta Health, the owner of this website robustahealth.com.
The term ‘you’ and ‘your’ will be used here in the Terms and Conditions for this website to mean the person accessing this website robustahealth.com.
The terms ‘intellectual properties’, ‘materials’, and ‘contents’ will be used interchangeably here in the Terms and Conditions for this website to mean the same thing.
Robusta Health is the sole owner of the registered trademark business name ‘Robusta Health’, ‘Robusta Health Organic Enema Coffee’ trademark and logo, and all the intellectual property that are on this website. Any use or reproduction of any contents from this website without prior written consent of Robusta Health is prohibited.
Robusta Health reserves the right to make any changes to the information, design, services, and products offered on this website from time-to-time without any notice, without liability, and without having to obtain your consent.
Robusta Health reserves the right to add, remove, amend, or revise its Terms and Conditions here without any notice, and without having to obtain your consent. The revised Terms and Conditions will apply to the use of this website immediately from the date it is published on this website. Your continued use and access to this website following the changes to the Terms and Conditions will mean that you accept those changes.
2) COPYRIGHT
Robusta Health owns the copyright and all the intellectual properties on this website. The intellectual properties that Robusta Health owns include but are not limited to are the text, graphics, logos, images, photographs, artwork, icons, page layout, and underlying computer codes.
The copyright of our intellectual properties on this website is governed by the Copyright & Related Rights Act, 2000.
Copyright ©Robusta Health 2020. All rights reserved. Robusta Health does not grant anyone the rights to copy, adapt, edit, change, transform, publish, republish, distribute, redistribute, the website, or any materials on this website without prior written consent by Robusta Health.
Robusta Health also prohibits the automated and/ or systematic collection of data from this website without prior written consent from Robusta Health.
Robusta Health grants you the right to:
- View this website and the materials on a computer or mobile device through a web browser.
- Copy and store this website and the materials from this website on your web browser cache memory, and print pages from this website for your personal and non-commercial use. Use of this website and its copyright materials in any other ways are not permitted without prior written consent by Robusta Health.
Permission must be granted in writing by Robusta Health for the person wanting to use this website and the intellectual properties on this website in any ways not permitted in the Terms and Conditions set out here.
3) DISCLAIMER
Robusta Health accepts no responsibility for the content of any third party websites to which this website refers.
By using this website you agree you will not bring any claim personally against Robusta Health and its employees concerning any losses you suffer in connection with this website. You agree that the limitations of warranties and liability set out in this website’s Disclaimer here, and in our 17) Disclaimer of Warranties; Limitation of Liability section are reasonable and will protect Robusta Health and its employees. If you do not think that this website’s Disclaimer is reasonable then you must stop using this website immediately.
Robusta Health’s product is a natural food — 100% natural organic coffee. For that reason the statements about the products have not been evaluated by any governing body, medical practitioner, or individual. It is up to you to verfiy the accuracy of any statements made on this website.
Robusta Health is a natural food provider and does not diagnose, dispense medical advice, or prescribe the use of any product, including coffee, as a treatment for any disease or sickness, or health enhancement reason.
Robusta Health ALWAYS recommends that you consult a primary care physician/health care practitioner when considering the use of any product for health purposes. If you are currently undergoing treatment for an existing condition, are on medication of any sort, are pregnant or nursing we cannot stress this enough.
Robusta Health will not be liable for any direct, indirect, consequential, special, exemplary, or other damages arising from the use or misuse of any products, materials or information published by Robusta Health.
All information on the Robusta Health website is for informational and educational purposes only as it is understood that anyone desiring to start upon a health care regimen, such as the use of coffee enemas, is consulting with their primary care physician/health practitioner prior to, and throughout their health care program.
When you purchase any product from Robusta Health we presume it is for personal use under the direct supervision of a health care professional and has been prescribed by such.
Robusta Health makes no claim for cure or relief of any symptom or medical condition when using any of its products.
The information on this website is not to be used to diagnose a medical condition.
The information on this website is not to be construed as a prescription for any health care need.
The information on this website does not replace or supersede the advice offered by any physician or health care provider.
Any visitor to this site is encouraged to consult a licensed health care professional concerning the information presented, which has been compiled from sources deemed reliable but not verified. For this reason Robusta Health extends no guarantees, expressed or implied, as to the accuracy or efficacy of any information contained herein. For this reason readers are strongly encouraged to verify for themselves and to their own satisfaction the accuracy of all reports, recommendations, conclusions, comments, opinions, or anything else published herein before making any kind of decisions based upon what they have read.
If you have a medical condition, please consult your medical practitioner.
4) LINKING POLICY
Other websites linking to robustahealth.com
The Linking Policy here states the terms and conditions for links pointing to this website. By using this website you agree to adhere to the terms and conditions of this Linking Policy.
You can link your website to this website (robustahealth.com) and the pages under this domain only if our Linking Policy’s terms and conditions set out here are followed:
- Links pointing to this website are to always use appropriate link texts and not the trademark Robusta Health logo unless permitted by Robusta Health through prior written consent.
- Links pointing to this website should only be directed to either one of these URLs:
- https://robustahealth.com
- https://robustahealth.com/products
- https://robustahealth.com/products/…
- https://robustahealth.com/about
- The Inline linking technique cannot be used when linking to this website.
- This website and the intellectual properties on it cannot be framed or used through any similar technology.
robustahealth.com linking to other websites
This website contains links to other websites that are owned and operated by third parties. These links are there only for your convenience when using this website. Robusta Health does not endorse or recommend the websites and the contents that these links direct to. Robusta Health is not responsible for the contents on any such linked third party websites.
The third party websites linked from this website are not reviewed or monitored by Robusta Health. It is at your own risk when you use these third party websites that are linked from this website, and Robusta Health is not liable for any damages or loss that may arise from you accessing these third party websites.
If you would like Robusta Health to remove a link from our website that is pointing to your website then please contact us at info@robustahealth.com.
5) NO UNLAWFUL OR PROHIBITED USE
You must not use this website in any manner that could or may cause damage to this website or impair the availability or accessibility to this website. You must not attempt to gain unauthorized access to this website, its associated accounts, computer systems, or network or any other services connected to this website and the server that it is on, through hacking, password mining or by any other means.
Data mining, data extraction, data harvesting, scraping and any other systematic or automated data collection activities carried out on this website or in relation to this website are strictly prohibited without Robusta Health’s prior written consent. You must not access or try to access any materials or information belonging to Robusta Health through any means not intentionally made available by us through this website. Robusta Health reserves the right to restrict certain or entire access to this website at its discretion.
You must not use this website in any manner that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purposes or activities.
You must not use this website in any way in connection with harmful computer codes or malicious computer software including, but not limited to, computer virus, Trojan horse, spyware, and/or key loggers.
You must not use this website and/or its materials for any commercial or marketing purposes without prior written consent by Robusta Health.
6) GOVERNING LAW
These Terms and Conditions listed above and below will be governed by and construed in accordance with the laws of the Republic of Ireland. Any disputes relating to these terms and conditions will submit to the non-exclusive jurisdiction of the Irish courts.
If any of the Terms and Conditions for this website are invalid or unenforceable, it will be struck out and the remaining Terms and Conditions will remain in force.
7) BREACHES OF THESE TERMS AND CONDITIONS
If you are in breach of any of this website’s Terms and Conditions, Robusta Health may suspend, terminate, or limit your access to this website at its discretion.
If Robusta Health do not act in relation to your breach of these Terms and Conditions, this does not waive its right to act with respect to that or subsequent or similar breaches.
8) PROMOTIONS
Robusta Health may offer Robusta Health promotions occasionally. All promotions and competitions are subject to their own Terms and Conditions, and can prevail over this website’s Terms and Conditions to the extent of any inconsistency. We reserve the right to make any changes to our promotion’s Terms and Conditions on our website at any time without any notice. We also reserve the right to withdraw or alter any of Robusta Health’s promotions or competitions without any notice.
9) PRIVACY Policy
This Privacy Policy Statement relates to our privacy practices in connection with this website. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such.
Purpose: Robusta Health will collect the personal information that you volunteer to us on our website to process the purchases you make on our website and respond to your queries. Another personal information that we collect from you is the IP address of the internet provider you use to access our website from, and this is used for statistical purposes only and can not be associated with any identifiable individual by us.
We also collect non-personal technical details in connection with your visits to this website and these details are logged for statistical purposes only by the company that hosts our website.
We will not collect or publish any personal information about you on this website without your permission. Any personal information you volunteer to us will be treated as securely possible by us with confidentiality, and in accordance with the EU General Data Protection Regulation (GDPR).
Collection and Use of Personal Information: Robusta Health collects personal information about you that you have volunteered and submitted to us on our website for processing your purchased order and responding to your queries. These personal information might include your email or phone number in which we might use to contact you about your purchase order from our website or respond to your message. The personal information you provide us when making a purchase on our website is only made available to the Payment Provider you use on our website. This will either be Paypal or Stripe. You agree to their Terms and Conditions when using their service.
Information we shared with the payment provider you use on our website to process payments includes:
- Name
- Address
- Phone
- City/State/Zip
- Unique payment identifier
- Payment provider identifier
We also collect the IP address of the internet provider you use to visit our website. This personal information will be used by us for statistical and administrative puposes only and this information is not associated with any identifiable individual. It only shows the country or area of a country of the internet provider you are using to visit our website from.
The personal information we collect from you are stored securely on our encrypted onlined system and they will be stored for up to 18 months and then deleted.
Collection and Use of Technical Information: Robusta Health and our payment gateway vendors only use cookies to process your purchases made on our website. These cookies are first used and stored on your computer when you visit our product pages and/or proceed to make a purchase on our website.
We use three cookies (woocommerce_cart_hash, woocommerce_items_in_cart, and wp_woocommerce_session_) to keep track of your cart data to help us process your purchases on our website. These cookies do not store any of your personal information. Our payment gateway vendor Stripe uses two cookies (__stripe_mid (or “muid”; part of stripe.js), and __stripe_sid (or “sid”; part of stripe.js)) to ensure that their Services function properly, detect and prevent fraud, understand how visitors use and engage with their Site, and analyze and improve Services. They might use additional cookies if necessary to process your purchase order on our website.
We also use another cookie (et-editor-available-post-2-fb) at our Checkout page for the form; and a cookie (NID) for the Google reCAPTCHA feature on our website for spam prevention.
For the Privacy Policy of third-party vendors we use please visit:
- Paypal: https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev
- Stripe: https://stripe.com/cookies-policy/legal
- Google: https://policies.google.com/privacy
Technical details in connection with your visits to this website are logged by the company that hosts our website.
These technical information will only be used by us for statistical and administrative purposes.
We will not disclose these technical information in respect of individual website visitors to any third party (apart from the company that hosts our website, where they record such data on our behalf and are bound by confidentiality provisions in this regard), unless obliged to disclose such information by law.
These technical details logged are confined to the following items:
- Time and date of the visit to the website
- Number of clicks and visits through our website
- Duration of the visit on our website
These technical details collected cannot be used by us to personally identify website visitors and we will not attempt to associate the technical details we collect with any individuals.
Technical details, which we cannot associate with any identifiable individual, do not constitute “personal data” for the purposes of the EU General Data Protection Regulation (GDPR).
For Online Shop Purchases
10) INTRODUCTION
Company Information:
Address: Robusta Health, Switzerland. Phone: +41 33 534 98 89 Email: info@robustahealth.com
The terms “products”, “goods”, and “items” may be used interchangeably to refer to any items that are being sold on our website robustahealth.com.
The term “purchase order” will refer to the list of items and the item quantity you submit to us on our website to sell to you from our website robustahealth.com; this includes the shipping address that you provide us with for us to ship the items to.
The Robusta Health’s Online Purchase Terms and Conditions here sets out the terms and conditions that apply when you are making a purchase order or trying to make a purchase order through our website robustahealth.com.
11) ORDER ACCEPTANCE POLICY
You agree that you are 18 years old or older when you are making a purchase on our website robustahealth.com. If you are under 18 years old then you can not make an online purchase on our website.
By completing and submitting the order form on this website and then clicking on the ‘Pay Now’ button on our PayPal or Stripe account’s Checkout page, you are making an offer to purchase goods from us. You enter into a binding contract with Robusta Health if we accept your offer to purchase goods from us.
You make an offer to purchase a product(s) from Robusta Health when you complete and submit the electronic order form on our website robustahealth.com and then you click on the ‘Pay Now’ button on the PayPal website after for the purchase from our website.
You enter into a binding contract with Robusta Health if we accept your offer to purchase goods from us. A ‘Thank you for your order’ email will be sent to the email address you provided us when we have accepted your offer to puchase good(s) from us, to confirm that this contract has been formed, and to acknowledge our receipt of your order and payment. This email will be sent from our Robusta Health’s Online Shop email (info@robustahealth.com). This is also an Acknowledgement email. This is not an Order of Acceptance by us. You will receive an Order of Acceptance email once your product(s) has been shipped out to you.
Please note that we only ship out orders after we receive full payment from you into our Robusta Health’s PayPal or Stripe account, meaning your payment status in our PayPal or Stripe account is shown as ‘Paid’ or ‘Completed’ there.
If you do not receive a ‘Thank you for your order’ email and/or an Order of Acceptance email within 7 working days from when you have completed your purchase order from our website, then please contact us at info@robustahealth.com before you try placing another order on our website.
We can refuse to accept your purchase order at our discretion. Possible reasons for not accepting an order may include, but is not limited to:
- The product not being in stock at the time of your order.
- Your payment not being authorized or completed by Paypal or Stripe, meaning the status of your payment is not showing as ‘Paid’ or ‘Complete’ in our PayPal or Stripe account.
- There being an error on our website relating to the product you have ordered. For example, the pricing or description of the product was incorrect.
- Orders cannot be processed due to an error in the information you provided us.
If we refuse to accept your order we will refund your payment through PayPal or Stripe (depending on which one you paid with) and send you an email notifying you of our refusal to accept your order and the reason for it.
If you have any questions about our Order Acceptance Policy, or if you think your order was rejected in error, then please contact us at info@robustahealth.com.
12) PRODUCT AVAILABILITY
We reserve the right to make changes at any time to the information, description, prices, or availability on the products shown on our website without first having to give anyone notice of the changes.
We will not make changes to the information, description, or prices to the order we have accepted.
We do not guarantee that the number of specific items shown to be in stock on our website are accurate, and we reserve the right to reject orders for any reason at any time by providing you with a full refund within 7 days of your initial order.
13) CANCELLATION or CHANGES (to your purchase order)
BEFORE the product is shipped
You can cancel your order before it has been shipped by emailing us at info@robustahealth.com or through PayPal or Stripe (depending on which one you paid with).
You can make changes to the product type or delivery address of your purchase order before it has been shipped by emailing us at info@robustahealth.com.
AFTER the product is sent
Changes to the shipping address cannot be made after the product is shipped.
Changes to your purchase order cannot be made after the product is shipped.
14) DELIVERY & ORDER TRACKING
We will only use the shipping address that you make available to us on Paypal or Stripe or on our website checkout page. If there are any problems with the shipment of your purchase order then we will contact you as soon as possible through the email address or phone number you provided us.
Any delivery dates provided to you in connection with your order are estimates only. We cannot promise that they are accurate.
After your product has been posted you will become responsible for it. We will not be responsible for any losses or damages to it thereafter.
15) PRICES AND PAYMENT
We only accept credit card payments through PayPal and Stripe. All payments are processed by PayPal or Stripe, depending on which one you chose to pay with. You do not need a PayPal or Stripe account to make a payment for the product(s) you purchased from our website because Paypal and Stripe also accept credit cards. By using PayPal or Stripe you agree to their Terms and Conditions.
Prices on our website robustahealth.com are quoted in Euros (€).
The prices for the products are always the prices indicated on the website when you place your order. All prices for the products on our website do not include VAT.
A cost for delivery can apply to your order and can vary depending on the product(s) ordered. The cost for delivery is indicated on the Check Out page of our website for your purchase order.
16) RETURNS AND WARRANTY POLICY
For ONLINE PURCHASES:
16 a) Robusta Health Organic Enema Coffee
The term ‘Robusta Health Organic Enema Coffee’ found here in our Terms and Conditions refers to the Robusta Health Organic Enema Coffee that we sell here on our website.
If you ordered the product incorrectly we will refund your full purchase price less the cost of postage to mail the package to you.
If we made an error in shipping the product to you we will refund your full purchase price including the portion you paid for postage. Or we may refund your full purchase price and ask you to dispose of the product. This decision is solely at our discretion.
We will accept returns long as the package has not been opened.
To return the product please send to:
Robusta Health Limited Bachstr. 1 CH-9606 Bütschwil Switzerland
Please include on the return item your:
- FULL NAME (and nickname if any. nicknames are typical with ebay buyers)
- ORDER NUMBER
- PURCHASE DATE (so that we can correctly identify you and return the money to the right person.)
17) DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Our liability is limited and excluded to the maximum extent permitted under applicable law.
Use of the WEBSITE:
Robusta Health does not guarantee, represent, or warrant that your use of, or inability to use, this website, including when making a purchase from this website, will be uninterrupted or error free, and you agree that from time to time Robusta Health may suspend or shutdown this website for indefinite periods of time at any time without making any notice to you.
Robusta Health will not be liable to you for any damages arising out of or in connection with your use of this website. These include:
- any loss of profit, loss of income, loss of business, loss of revenue or loss of goodwill;
- any loss or corruption of or damage to data; or
- any loss or damage which was not a reasonably foreseeable result of either our breach of a contract or our breach of our legal duty to care. Loss or damage is “reasonably foreseeable” if, at the time that you and Robusta Health entered into a contract, such loss was either contemplated by us and you or you notified us that the loss may occur if we breached the contract or our legal duty to care.
ONLINE PURCHASE
Robusta Health takes all possible measures to try make your online purchase transaction process secure; this includes encrypting this website, using a trusted and secure payment method, and regularly carrying out the needed maintenance and updates for our websites. However, despite these efforts, there are still the possibility that our websites’ security can be compromised.
By you using this website and making a purchase on this website you agree that we are not liable for:
-
- any theft of your computer data or credit card and banking information;
- any damage or corruption to your computer data; or
- any loss of profit, loss of income, loss of business, loss of revenue or loss of goodwill.
You agree that you are 18 years old or older when you are making a purchase on our website robustahealth.com. If you are under 18 years old then you can not make an online purchase on our website.
Please see our 11) Order Acceptance Policy)
18) PERSONAL INFORMATION
When you create a purchase order on our website you will be providing us with your personal information. We will use your personal information to process your purchase order and deliver the products/tools/gift vouchers that you purchased from our website and for other limited purposes. Our collection, storage and use of your personal information will be carried out subject to the terms of our Privacy Policy.
19) CONTACT
If you have any questions about these Terms and Conditions, please contact us at info@robustahealth.com.